How We Handle Wallet And Account Data
We collect details you submit when opening an account, including your phone number and verification responses, together with technical details such as device type, browser path, login time and security events. When you use DANA, OVO, GoPay or QRIS, we receive transaction status and reference details
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needed to match a wallet action to your account; bank transfer and virtual account records can include a reference from BCA, BRI, Mandiri or BNI. We use this data to provide access, check unusual account activity, answer privacy requests and keep financial records accurate. We do
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not ask for your wallet password through chat. Payment processors and service providers receive only the details needed for their assigned task. We retain records for as long as needed for account support, dispute handling, security checks or legal duties. Where access is discussed, it is
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where local law permits, and local requirements can affect how data is stored or requested.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.